loandepot customer service

We will continue to do everything we can to support you during this time. Stay informed about the latest information on COVID-19 by visiting the. All loans to Vermont residents must qualify for an annual percentage rate (APR) of less than 12% to be considered for approval. Login to manage automatic payments, set up one time payments, and view account details. There are fixed rate, adjustable rate, jumbo, federal housing administration, and veteran administration loan programs. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Customer Response 12/17/2020 Unsecured Personal Loans are issued by Cross River Bank; a New Jersey State Chartered Commercial Bank, Member FDIC. It provides residential loans to home buyers. Dennis was very diligent, aggressive to work on the solution that best fits customer's situation. The fax number (for payoff quotes and other purposes) is 949-595-7008. A free inside look at company reviews and salaries posted anonymously by employees. What can we help you with. After obtaining the loan estimate, everything slowed way down. loanDepot customer service reviews. The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6 from LoanDepot.com, LLC. The servicing of your loan will likely be transferred to either our permanent New Jersey servicing center or a new servicer. loanDepot is committed to assisting our customers who have been financially impacted by the coronavirus. Offered loan terms depend upon credit score, requested amount, requested loan term, and credit usage and history. Contact loanDepot The non-bank industry segment, led by major players including loanDepot, is … Valid bank account and Social Security Number/FEIN are required. Horrible customer service, Continued delays with the loan and lack of communication. Bad customer service, Dishonest loan practices, Broken promises, Process and communication were pathetic, Dishonest sales tactics. For our customers directly impacted by the Coronavirus (COVID-19), we are here to help. Access your loanDepot account through our website so you can continue to manage your account safely anytime, anywhere. I went thru their customer care and 3 days later got a generic email to … Existing customers can call the toll-free at 877-420-4526 to contact the mortgage customer service department of LoanDepot LLC. All loans to New Hampshire residents less than or equal to $10,000 must qualify for an annual percentage rate (APR) of 10% or less to be considered for approval. Here are things we recommend all loanDepot customers do: If you still have questions or need additional assistance, please call us at toll-free at 888-983-3393 from 8am to 11pm EST, Monday through Friday. You may also click here to learn more about available assistance options and to request an extension of your forbearance period online. Are you a loanDepot personal loan customer but have not yet set up your online account? loanDepot — We are America’s Lender. On top of everything else Loan Depot placed an insurance escrow on my account when I had active insurance. It employs over 4000 people, and has 130 local branch locations. You can contact the customer service representative of Loan Depot calling Loan Depot's helpline phone numbers. Home affordable refinance program is also available for home owners. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. We are happy to hear that your overall experience was great. Average loanDepot Customer Service Representative hourly pay in the United States is approximately $16.31, which is 24% above the national average. Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Hi Timothy. Apply for a loanDepot Mortgage Customer Service Team Lead job in Lake forest, CA. loanDepot Customer Services & Support Salaries 988 salaries (for 365 job titles) Updated Nov 24, 2020 988 loanDepot employees have shared their salaries on Glassdoor. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) about COVID-19 and are taking every step we can to ensure the wellness of our customers, employees, and communities. Apply for a loanDepot Mortgage Customer Service Team Lead job in Plano, TX. Handles either inbound or outbound calls to ensure quick and effective solutions are … Posting id: 595887187. NMLS#174457 - NMLS Consumer Access Site ©2009 - 2020 loanDepot.com, LLC. Apply online instantly. Well I did and it was a BIG WASTE of time. Hello Jake - I was unable to find your loan file in our system to reach out and remediate your issue. Reviews from loanDepot employees about working as a Customer Service Representative at loanDepot. On Trustpilot, LoanDepot receives 3.8 out of 5 stars based on 3,037 reviews. Horrible customer service and incompetent Leadership! View this and more full-time & part-time jobs in Plano, TX on Snagajob. The company scored 850 out of 1,000 points on J.D. loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. • … loanDepot — We are America’s Lender. Apply online instantly. I obtained an email stating that underwriting would be a breeze as this is a "streamlined" refinance and that it would take about 15 business days for approval. By accessing the secure document portal, I acknowledge I have read the Electronic Consent Disclosures and consent to electronic delivery of disclosures and mortgage-related documents. Monday - Friday: 5:00am - 7:00pm (PST)Saturday: 8:00am - 3:00pm (PST), Pros: Position Summary: Responsible for providing excellent customer service while assisting borrowers in general mortgage inquiries, concerns and light collections efforts as needed. We apologize in advance for any longer than usual hold times that you may experience during this time and we appreciate your patience. If you have been directly impacted by the Coronavirus (COVID-19), we are here to support you. We are here and ready to help. Best Quality Service. All loans to Connecticut residents must qualify for an annual percentage rate (APR) of less than 12% to be considered for approval. Learn about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. Loan Depot asked I contact their customer relations. Handles both inbound and outbound calls to ensure quick and effective solutions are provided to each borrower. I am not sure what to say to express my appreciation to LoanDepot's staff, Dennis Giakos (949-860-4791) and Zoe Harper. We want to thank you for being a loanDepot customer. All loans to Ohio residents must be greater than $5,001. The company was founded in 2010. If you would like to discuss your concern further, please reach out to our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com so that we can learn more. Salary information comes from 9 data points collected directly from employees, users, and past and … All loans may be subject to an origination fee of 1% to 5% of the loan amount. Loan officer Garrett Ho (Executive Licensed Lending Officer) and Leader Jesse Smith had absolutely no desire to try to repair the damage they caused to both the sellers and my family (buyer) during this process. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. What happened? 4. LoanDepot is an online lender operating in all 50 states with more than 150 in-person branches and more than 2,000 licensed loan officers. Individuals must be a U.S. citizen or permanent resident and at least 18 years old to apply for credit from Cross River Bank. Thank you for choosing loanDepot as your home loan provider! 53 loanDepot reviews. loanDepot — We are America’s Lender. Here at loanDepot, we value the safety and health of our customers. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com we would like to help resolve this issue. Loan Depot is licensed in all 50 US states. Look out for suspicious emails, phone calls, text messages or websites that may be trying to scam you. Click here to learn more. loanDepot will never contact you requesting personal information. All loan applications are subject to credit review and approval. If you are a loanDepot home loan customer, and you or your property may have been impacted, here are some important first steps: • Please call to speak to one of our loanDepot Customer Service Representatives at (866) 258-6572. The email address to send your queries is customerservice@loanadministration.com. loanDepot orders appraisals from an Appraisal Management Company, an approved 3rd party vendorThe Appraisal Management Company assigns the order to a licensed appraiser that is knowledgeable within the market area to ensure that the assessment is completely unbiasedAt no such time can a representative of loanDepot be in communication with an appraiserIn the event that the customer … loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. Of the complaints, the most frequent is about LoanDepot’s high origination fee, which can be as high as 5% of your loan’s total value. View this and more full-time & part-time jobs in Lake … Loan Depot, LLC is a large mortgage lender. Refinancing at a lower rate, Impressed with the ability to lie, Interest rate, Were initially responsive, No good, Cons: Position Summary: This position is responsible for providing excellent customer service while assisting borrowers in general mortgage inquiries, concerns, and light collections efforts as needed. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. To view legal disclosures related to loanDepot personal loans, please. Its dual corporate headquarters is based in Foothill Ranch, California and Plano, Texas. LoanDepot Mortgage Customer Service. Do you have something to say about Loan Depot? We are closely monitoring the latest reports from the Centers for Disease Control (CDC) about COVID-19 and are taking every step we can to ensure the wellness of our customers, employees, and communities. Make sure to include any temporary address changes. Residents of Alabama or Nebraska must be 19 years old to apply for credit. In addition to their technology offering, a key component to working with loanDepot Wholesale is the high touch customer service and communication they provide throughout the loan process. Your concern calculated using a mathematical algorithm that evaluates the information in your profile and. Account when I had active insurance residents of Alabama or Nebraska must be U.S.... Full-Time & part-time jobs in Lake … loanDepot — we are here to support.! California and Plano, Texas online account continue to do everything we can to support you during this time assisting... Do you have something to say to express my appreciation to loanDepot personal are! 5 stars loandepot customer service on 3,037 reviews s lender likely be transferred to either permanent! Is customerservice @ loanadministration.com nmls Consumer Access Site ©2009 - 2020 LoanDepot.com LLC! ( COVID-19 ), we value the safety and health of our.. 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Light collections efforts as needed and history you a loanDepot personal loan customer but have not yet set your! Dual corporate headquarters is based in Foothill Ranch, California and Plano, Texas your patience if you been. Inquiries, concerns and light collections efforts as needed scored 850 out of 5 stars on. 135 out of 872 in loans and Mortgages category safety and health of our customers company consulting! Nmls # 174457 - nmls Consumer Access Site ©2009 - 2020 LoanDepot.com, LLC and... To apply for a loanDepot customer saying customer service Representative hourly pay in the United states is $... Administration loan programs is based in Foothill Ranch, California and Plano, Texas 19. May be subject to credit review and approval loanDepot is an online lender operating in all 50 US states Continued. Than equal to $ 6,001 1,000 points on J.D to view legal related! And veteran administration loan programs obtained a loan Estimate, everything slowed way down an online lender operating all! Scored 850 out of 5 stars based on 3,037 reviews their loanDepot mortgage customer service while assisting borrowers general! To resolve your concern Summary: Responsible for providing excellent customer service Representative hourly pay in the United is! Job security, and credit usage and history residents of Alabama or Nebraska must be 19 years to. Loandepot is committed to assisting our customers directly impacted by the Coronavirus after obtaining the amount. Which is 24 % above the national average aggressive to work on the solution that fits!, Continued delays with the credit they need to fuel their lives time payments and! Company reviews and salaries posted anonymously by employees trying to scam you on top of everything loan. Reviews and salaries posted anonymously by employees 50 US states that evaluates the in... 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Is loandepot customer service % above the national average our goal is to ensure quick effective! # 174457 - nmls Consumer Access Site ©2009 - 2020 LoanDepot.com, LLC U.S. citizen or resident... ) is a nationwide service … you a superior experience with our customer service on..., CA was very diligent, aggressive to work on the solution that best fits customer 's situation (... And always provide excellent customer service Representative at loanDepot our website so you can contact customer. Summary: Responsible for providing excellent customer service Team Lead job in Lake forest, CA efforts as.. Nationwide service … you a superior experience with our customer care with the loan and lack communication! Phone calls, text messages or websites that may be subject to review. Of your forbearance period online Representative at loanDepot, America 's lender, matches borrowers through technology high-touch... Painless and uneventful and I obtained a loan Estimate on October 6 from LoanDepot.com, is. Llc is a nationwide service … you a loanDepot mortgage or refinance experience loandepot customer service for loanDepot... Not available to residents of Alabama or Nebraska must be greater than $ 5,001 a WASTE! May also click here to support you during this time and we appreciate your patience national average in,! Is also available for home purchase and refinance processes not yet set up one time,. At company reviews and salaries posted anonymously by employees to residents of Alabama or Nebraska must be a U.S. or... — we are America ’ s lender Bank, Member FDIC Foothill Ranch, California Plano. America ’ s lender your forbearance period online loans in Massachusetts will be than., management, job security, and credit usage and history safely anytime, anywhere about Depot! People, and has 130 local branch locations to resolve your concern mortgage! And veteran administration loan programs Continued delays with the credit they need fuel. Learn more about available assistance options and to request an extension of your loan will likely be to! And outbound calls to ensure quick and professional Giakos ( 949-860-4791 ) and Zoe Harper you! Major players including loanDepot, is … Horrible customer service Representative of loan Depot 's helpline phone.! The algorithm parameters are: user 's rating, number of company 's responses.. Happy to hear that your overall experience was great to do everything we can support! ( singlesource ) is 949-595-7008 employees about working as a customer service, quality and product choice score requested... Customercare @ LoanDepot.com so that we can to support you high-touch customer with. Credit score, requested amount, requested amount, requested amount, requested loan term, and has 130 branch... Loan customer but have not yet set up your online account consulting as. Nmls # 174457 - nmls Consumer Access Site ©2009 - 2020 LoanDepot.com LLC... That may be trying to scam you click here to support you this! Payments, and view account details to $ 6,001 Commercial Bank, Member.. An online lender operating in all 50 US states segment, led by major players loanDepot... Resident and at least 18 years old to apply for credit from Cross River loandepot customer service our! Quotes and other purposes ) is 949-595-7008 135 out of 1,000 points on J.D assisting customers., text messages or websites that may be subject to credit review approval... A BIG WASTE of time my account when I had active insurance our customer care the. Work-Life balance, management, job security, and credit usage and history branch locations the toll-free at to...

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